Privacy Policy

This Privacy Policy describes how Luxeone (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from luxeone.shop  (the “Site”).

Our website, brand, and services are officially owned and operated by LUXE ONE, LLC, a legally registered entity in the State of Florida, United States.

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

  • Device Information: Examples of Personal Information collected include version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

  • Order Information: Examples of Personal Information collected include name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Customer Support Information: Information you provide when contacting our support team (e.g., email, messages, order numbers).

2. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers. We use this information to:

  • Fulfill our contract with you (processing your payment, arranging for shipping, and providing you with invoices and/or order confirmations).

  • Screen our orders for potential risk or fraud.

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

  • Optimize and improve our Site experience.

3. Sharing Personal Information

We share your Personal Information with third-party service providers to help us use your Personal Information, as described above.

  • We use Shopify/WordPress (WooCommerce) to power our online store.

  • We use reliable shipping carriers and fulfillment partners to deliver your purchases to your official shipping address.

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. Behavioral Advertising & Cookies

We use cookies, web beacons, tags, or pixels to track your activities on our Site to provide a customized and optimized shopping experience. We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can manage cookies through your browser settings. However, removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

5. Your Rights (GDPR & CCPA compliance)

If you are a resident of certain jurisdictions (such as the European Economic Area or California), you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Information

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using our official business channels below:

  • Legal Business Name: LUXE ONE, LLC

  • Store Name: Luxeone

  • Customer Support Email: info@luxeone.shop

  • Phone Number:  +1 (561) 867-1528

  • Official Business Address: 333 E Palmetto Park Rd Apt 518, Boca Raton, FL 33432, United States

  • Employer Identification Number (EIN): 83-2344906 (Registered business)